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Shipping Policy

Shipping Policy for Harmoni Sensations

  1. Processing Time: We strive to process and ship all orders promptly. Orders are typically processed within 1-2 business days from the date of purchase. However, please note that processing times may vary during busy periods or promotional campaigns. We appreciate your patience and understanding.

  2. Shipping Methods: We offer various shipping methods to accommodate your needs. The available shipping options will be displayed during the checkout process. Please select the shipping method that suits you best. The shipping methods we offer may include standard shipping, expedited shipping, or any other options available based on your location.

  3. Shipping Rates: Shipping rates are calculated based on the weight, dimensions, and destination of your order. The shipping costs will be displayed during the checkout process before you finalize your purchase. We strive to provide competitive shipping rates while ensuring the safe and timely delivery of your items.

  4. Delivery Time: Delivery times may vary depending on your location, the shipping method selected, and other factors beyond our control (such as customs procedures or weather conditions). Estimated delivery times will be provided during the checkout process based on the shipping method chosen. Please note that these are estimated times and not guaranteed delivery dates.

  5. International Shipping: We offer international shipping to select countries. If your shipping destination is outside the country where Harmoni Sensations is based, please be aware that additional customs duties, taxes, or fees may apply. These charges are the responsibility of the recipient and are not included in the product price or shipping costs. Please check with your local customs office for more information on any applicable charges.

  6. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can use this tracking number to monitor the progress of your shipment. Please note that tracking information may not be immediately available and can take some time to update.

  7. Shipping Address: Please ensure that you provide us with the correct and complete shipping address at the time of placing your order. We are not responsible for any delays, misdeliveries, or additional charges incurred due to incorrect or incomplete addresses provided by the customer. If you need to make any changes to your shipping address, please contact us as soon as possible.

  8. Shipping Restrictions: There may be certain products or restrictions on shipping to specific locations due to legal or logistical reasons. We reserve the right to refuse or cancel orders if there are any shipping restrictions or limitations for specific products or destinations.

  9. Order Issues and Returns: If you encounter any issues with your order, such as damaged or missing items, please contact our customer service team within 7 days from receiving your order. For more information on returns, please refer to our Returns Policy.

If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact us. We are here to help.

Note: This is a general template for a Shipping Policy, and you may need to customize it according to your specific business requirements and practices.

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